Customer Reviews and Testimonials
We at Texas Water Heaters hold our customers’ feedback in high regard. The satisfaction of our clients is our greatest indicator of success and the driving force behind our commitment to providing exceptional water heater services. On this page, you will find testimonials from real customers who have experienced our services first-hand.
We believe that our prospective customers deserve to know what others think of our work. Revealing the experiences of others is a testament to the level of service we strive to provide. However, as we respect the privacy and integrity of our customer’s feedback, the testimonials will be posted as they are provided.
Check this page periodically for updates, as we continuously seek to share the experiences of our valued clients. If you would like to share your experience with Texas Water Heaters, please feel free to send us an email or contact us directly. Your feedback is not only appreciated but also instrumental in helping us maintain our high standards of service.
Timely, courteous, helpful, professional. Even offered to move and put the washing machine back in position. I'll call them again in 15 or so years when this water heater needs replacing.
The installation was done in a timely, courteous, and professional manner. We recommend working with this firm.
We had a catastrophic failure of our conventional water heater in our attic. So I called Texas Water Heaters. I explained the situation and they rearranged their schedule to have a tank-less water heater installed the next day. Communication was awesome. They kept me apprised of their efforts to reschedule and confirmed that they'd be able to install the next day. They said they'd call 20-30 min before arrival (which they did.) They also said it'd take all day, but once the guy got there, he estimated it'd be done by lunch time. At 12:15, we had a replacement water heater in our house. The installer was very knowledgeable, courteous and efficient. They respected our floors by wearing plastic boots over their shoes and also putting down drop cloths from the door, up the stairs, to our second-floor attic access ladder. Very impressed with this company and their service. Would recommend.
We are in the process if selling our home and replacing the water heater was part of our contract. Needless to say, I was rather reluctant since we have never had an issue with our hot water or water pressure.
After calling around to a few different companies, I decided to go with Texas Water Heaters. Their prices were fair, where other companies seemed to overcharge. They gave me a quote over the phone, which larger, more commercially known companies refused to do as part of their more aggressive sales tactics.
I wish I remembered their names, but the technicians were great. They explained their process, asked if I had any questions and were done in about an hour.
My only complaint is that they mistakenly let my pup out of the house, which is more my fault than theirs. But they quickly found her and brought her back home. So if you have pets, maybe keep them in the garage or a kennel while they work.
I will definitely be using this company for all my future plumbing needs once we are settled into our new home.
came in under budget and did a great job.
If you have any questions or require further assistance, our team is always ready to help. You can also view our extensive range of services and reach out to us through our Contact Us page. We look forward to hearing from you and possibly featuring your testimonial on our website.